Help Center

Frequently asked questions

How do I pay using a payment link?

Open the link you were sent, enter your details and amount, choose a payment method (card, wallet, or pay later), review, and place your order. You'll see a confirmation once the payment is verified.

Which payment methods are accepted?

Cards (Visa, Mastercard, American Express, RuPay, Discover — availability varies by country), popular wallets, and payUnexa Pay Later. The options shown adjust to your selected country.

Is my card information safe?

Yes. Your full card number and CVC never leave your browser. See our Security page for details.

My payment is stuck on "processing".

Payments may be manually verified. Keep the page open — the status updates automatically once confirmed. If it does not resolve, contact us with your reference.

How do I get a refund?

See our Refund & Cancellation policy.

Still need help?

Reach our team via the Contact Us page.